Privacy Policy

This Privacy Policy describes how this website (“the Website”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you visit the website at northcoop.co.il, use our services, or make a purchase via referral to the cooperative products sales website at group.haachim.co.il (the “Website”), or otherwise communicate with us (collectively, the “Services”).

Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page will be updated, and a new version will be published on the Website.

Information We Collect

Information You Provide:
• Name, address, phone number, email address
• Order and payment details
• Username, password, security questions
• Viewed/saved items
• Customer service inquiries

Technical Information (via Cookies):
• IP address, browser type, device, network connection

Information from Third Parties:
• Wix, payment processors, advertising partners

Use of Information
• Processing payments and orders
• Shipping, returns, and account management
• Customer service
• Targeted advertising and marketing
• Fraud detection and information security

Sharing of Information
• With external service providers (IT services, logistics and shipping, payment services, etc.)
• With business partners
• With your consent
• In legal or business circumstances (merger, acquisition, legal orders, etc.)

User Content
Any content you publish publicly (such as reviews) will be publicly accessible. We have no control over how such content is used.

External Websites
The Website may contain links to websites not under our control. You should review the privacy policies of those websites.

Children
The Services are not intended for children, and we do not knowingly collect information from children. If such information has been provided, you may request its deletion.

Security and Retention
We take reasonable measures to protect your information; however, no security system is perfect. The retention period of information depends on operational and legal requirements.

Your Rights
You may be entitled to:
• Access your information
• Request deletion
• Request correction
• Receive a copy
• Restrict processing
• Withdraw consent
• File an appeal
• Manage communication preferences

To exercise your rights, please contact us using the details below.

Complaints
You may contact us with any complaint. If you are not satisfied with our response, you may contact the relevant authority via email at contact@northcoop.co.il or by phone at +972-54-636-0910.

International Data Transfers
Your information may be stored or processed outside of Israel, including in the United States, subject to applicable agreements and standard safeguards.

Contact Us
For questions, inquiries, or to exercise your rights:
• Phone: +972-54-636-0910
• Email: contact@northcoop.co.il
• Address: Northern Cooperative for Wine Production, Kibbutz Merom Golan.